Reply to every customer in seconds.Sound like you while you sleep.
ReplyBoltGo answers your customers' Telegram messages around the clock, using your own products, prices and policies. When it is not sure, it says so and passes the chat to you.
No card needed. Telegram works today. WhatsApp is coming soon.
See how it talks to your customers
Pick a type of business to see a sample chat. The assistant answers from the business's own information, and when it does not have an answer it hands over to the owner.
This is an example conversation written to show how it works. The names, prices and customers are made up.
Talk to a real one
Message our demo store on Telegram. It is a sample shop, set up to show how the assistant answers.
Open the demo on TelegramSet up in three steps
No developers needed. Most owners finish setup in one sitting.
Connect your Telegram bot
Create a bot with @BotFather and paste its token into your dashboard.
Teach it your business
Add your products and prices, your policies, and the questions customers ask most.
Let it answer
It replies to customers day and night, and calls you in when a human is needed.
Built for the questions customers really ask
Stock, prices, hours, delivery, policies. The things that cost you sales when nobody answers.
Instant replies, any hour
Customers get an answer in seconds, at 2am or on a Sunday, instead of waiting for you to look at your phone.
Learns your business
Teach it your prices, hours and policies once. It answers from them every time.
Exact product catalog
Names, prices, discounts with dates and stock status are stated exactly, never estimated.
Photo handling
On Growth and Pro, a customer can send a photo and the assistant looks for the matching product.
Knows when to hand off
If it is unsure, or the customer asks for a person, you get a Telegram alert and the chat shows in your Inbox.
What it will never do
Honesty is the point. These rules are built in, so a wrong answer does not cost you a customer.
It only states what is in your catalog and knowledge base. If it is not there, it says so.
One business's information is never shown to another business or to a customer.
When it cannot answer, it hands the chat to you instead of guessing.
Simple monthly plans
Every account starts with a 14-day free trial. No card needed. Prices are fixed in naira.
Starter
- 10 products
- 15 knowledge base entries
- 500 AI replies a month
- 1 payment method
- No photo matching
- 30 days of chat history
- Telegram
Growth
- 25 products
- 35 knowledge base entries
- 1,200 AI replies a month
- All payment methods
- Photo matching
- 90 days of chat history
- Telegram, WhatsApp coming
Pro
- 60 products
- 75 knowledge base entries
- 3,000 AI replies a month
- All payment methods
- Photo matching
- 365 days of chat history
- Telegram, WhatsApp coming
What is an AI reply? An AI reply is one reply your assistant writes to a customer. Fixed automatic notices do not count.
The dollar amounts are fixed prices for vendors who pay in dollars. They do not change with the exchange rate.
How you pay. By bank transfer or a payment link. For now we confirm each payment by hand, then activate your plan.
If your plan ends. You get 3 extra days. After that the bot pauses and customers see a polite notice. Nothing is deleted.
Changing plans and adding AI replies
These rules apply as our new billing system goes live. Until then, contact us and we will handle it for you by hand.
Each payment starts a fresh 30 days and a fresh AI reply count. Days or AI replies left over from your last period do not carry into the renewal.
Your new plan starts straight away with a fresh 30 days. The unused days on your old plan are credited toward the new price, and your unused AI replies are added to the new plan's replies.
You can move to a lower plan in the last 3 days of your period, or after it ends. The lower plan starts with a fresh 30 days and a fresh AI reply count.
Need more AI replies? A top-up adds 300 AI replies for ₦7,500 (about $4.50 for vendors paying in dollars). It works on any plan and needs a running plan. Top-up replies last until your monthly count resets or you next pay, whichever comes first.
Business Elite
For businesses with a busy team and a lot of customers. Everything in Pro, plus unlimited AI replies and team access.
Tell me when it is ready- Unlimited AI replies, under fair use
- 150 products
- 150 knowledge base entries
- 730 days of chat history
- Everything in Pro, including photo matching
- Priority support
- Monthly usage report on Telegram
- Team access for up to 25 people, each with their own login
- Roles: owner, manager, agent and alerts only
- Activity log of who changed what
- Handoff alerts sent to several staff on Telegram
Questions
Do I need a card for the free trial?
No. Every new account gets 14 days free with Starter limits. You only pay if you decide to continue.
What is an AI reply?
An AI reply is one reply your assistant writes to a customer. Each plan includes a number of AI replies a month. Fixed automatic notices do not count.
What happens if I run out of AI replies?
You get a warning when you are close to your limit and again when you reach it. After that, customers see a polite notice until your count resets, unless you add a top-up pack or upgrade. Your data stays safe.
Can I change plan later?
Yes. When you upgrade, your new plan starts straight away, the unused days of your old plan are credited, and your unused AI replies are added to the new plan. You can move to a lower plan in the last 3 days of your period or after it ends. See the plan change rules in the pricing section.
Can I buy more AI replies without changing plan?
Yes. A top-up pack adds 300 AI replies for ₦7,500 (about $4.50). It needs a running plan and works on any plan.
Can I get a refund?
Payments are not refundable once made, so please use the 14-day free trial to check ReplyBoltGo suits you first. If you are charged twice, or pay and your plan is not activated, contact us and we will fix it. See the Refund Policy.
Does it work on WhatsApp?
Not yet. ReplyBoltGo works on Telegram today. WhatsApp is coming soon.
Will it make up answers?
No. It answers from the information you give it, and when it does not know, it says so and hands the chat to you.
Can customers send voice notes?
Yes. Voice notes are turned into text and answered like a normal message.
Stop losing customers to slow replies
Connect your business in one sitting. 14 days free, no card needed.
Start your 14-day free trialTalk to us
Questions about plans, payments or setup? Reach us on either channel.
For billing, refunds and account help.
replyboltgo.support@gmail.comAsk our support assistant, any time.
@ReplyBoltGo_SupportBot